Date/Time:
Monday, March 30, 2026, 5:30 -7 p.m. ET
Location:
Live online via Zoom
Description
Telehealth treatment has transformed how social workers connect with clients and created new challenges in maintaining clear and ethical professional boundaries. This workshop explores how virtual practice can blur traditional therapeutic limits around time, communication, privacy, and professional roles. Participants will examine common telehealth boundary dilemmas and learn practical strategies for maintaining ethical, trauma-informed boundaries that support client safety, therapeutic effectiveness, and clinician well-being. Through discussion, real-world scenarios, and interactive polling, participants will strengthen their ability to recognize boundary pressure points in telehealth and respond in ways that uphold professional standards and the integrity of the therapeutic relationship
Course Objectives
After attending this session, attendees will be able to:
- 1) Identify common boundary challenges in telehealth therapy practice
- 2) Distinguish between boundary encounters, boundary crossings, and boundary violations
- 3) Establish a professional framework for practice decisions involving boundaries
Presenters
Denise J. Krause, MSSW, Columbia University. Ms. Krause is the Associate Dean for Community Engagement and Alumni Relations and Clinical Professor at the University at Buffalo School of Social Work. She teaches foundation and advanced practice courses with an emphasis on the integration of solution focused practices and trauma-informed care. Professor Krause serves as a reviewer of professional Social Work misconduct for the New York State Board of Regents. Some of her recent publications include Krause, D. & Koury, S. (2025). A solution-focused approach to trauma-informed practices in M.D. Stark & L. Metcalf (Eds.), Solution-Focused strategies for k-12 leaders; Green, S.A.; Koury, S. P.; Krause, D. J.; Elze, D.E.; McClain-Meeder, K.; and Hine, J. C. (2025). Creating a trauma-informed school of social work: Curriculum, policies and practices, and university-community partnerships in Tufford & A. Dylan, Trauma-informed Care in social work education; Skrzypek, C., Diebold, J., Kim, W. & Krause, D. J. (2022). Formalizing alumni mentoring in social work education; Journal of Social Work Education; and Krause, Green, Koury, & Hales, (2017), Solution-focused trauma-informed care (SF-TIC): An integration of models Journal of Public Child Welfare. Ms. Krause has been involved in several ongoing teaching and training initiatives since 2000 at the university, community, national, and international levels.
Quiz and Evaluation
- To verify participation and acquisition of knowledge, this live online course requires completion of a multiple-choice course quiz with a passing score of 80% or better to receive the NY social work contact hours certificate.
- In addition, the completion of a course evaluation is also required.
- Instructions will be provided for how to access the quiz and evaluation.
New York Social Work Contact Hours:
NYSED LMSW & LCSW contact hours are being provided through the University at Buffalo School of Social Work’s Office of Continuing Education. This Office is recognized by the New York State Education Department's State Board for Social Work as an approved provider of continuing education for licensed social workers #SW-0001. Full attendance is required; no partial credit will be awarded for partial attendance. 1.5 live online contact hours have been approved.
ADA Accommodations:
If you require any support for your ADA needs in the United States, please contact us by email at least 3 weeks prior to the event by email at kfranco@buffalo.edu or by phone at 716-645-1262.
Course Requirements:
All participants will be emailed the link to the Zoom meeting website.
All participants will need to have audio capabilities on their device.
All participants will be emailed all workshop-related materials at least 24 hours before the workshop (handouts, PowerPoint slides, etc…)
All participants will be sent a link to an online multiple-choice quiz that must be completed within 48 hours. (Passing score is 80%)
All participants will be sent a link to an online evaluation about the workshop.
Registration deadline is Friday, March 27
Fields with asterisk are required.
